gk440 Privacy Policy

When you register and use a gk440 account, we collect the following categories of personal information that you provide to us directly:

• Full legal name and date of birth (used for identity and age verification in compliance with our 21+ policy).
• Registered mobile phone number (serves as your primary account identifier and is used for transaction confirmations via bKash, Nagad or Rocket).
• Account credentials (your chosen username and an encrypted hash of your password — we never store your password in plain text).
• Identity verification documents (e.g. national ID card or passport), submitted when required for KYC compliance.

When you access the gk440 platform, our servers and analytics tools automatically record certain technical data, including:

• Device type, operating system and browser version — used to optimise platform performance and compatibility for Bangladeshi mobile users.
• IP address and approximate geographic location — used for fraud prevention, responsible gaming checks and ensuring compliance with jurisdictional requirements.
• Session logs (pages visited, games played, bets placed, time spent) — used for account security monitoring, dispute resolution and platform improvement.

gk440 processes your personal data only for the following lawful purposes:

• Account management — to create, maintain, authenticate and secure your gk440 account.
• Transaction processing — to process deposits and withdrawals via bKash, Nagad, Rocket and Upay, and to maintain accurate financial records.
• Identity verification — to verify your age and identity in accordance with our 21+ eligibility policy and anti-fraud measures.
• Responsible gaming — to monitor gameplay patterns and identify players who may be exhibiting signs of problem gambling, in order to apply appropriate player protection tools.
• Platform improvement — to analyse aggregated, anonymised usage data to improve game selection, site performance and the overall player experience for our Bangladesh audience.

With your consent, gk440 may send you promotional messages about bonuses, new games, cricket betting markets or seasonal offers (for example, Eid and BPL season promotions) via your registered mobile number. You may opt out of marketing communications at any time by contacting our support team. Opting out of marketing does not affect the delivery of essential service notifications such as deposit confirmations, withdrawal updates or security alerts.

gk440 does not store your full mobile banking credentials, bKash PIN, Nagad PIN or any equivalent payment secret. When you initiate a deposit or withdrawal, you are redirected to or interact directly with the relevant payment provider's secure gateway. gk440 receives only a transaction reference, the transaction amount, and a success or failure status confirmation from the payment provider. Your payment account details remain with bKash, Nagad, Rocket or Upay at all times and are not accessible to gk440 staff.

gk440 retains records of all financial transactions (deposit amounts, withdrawal amounts, dates and transaction reference numbers) for the following purposes:

• Audit and compliance — to maintain auditable financial records as required by our internal compliance framework.
• Dispute resolution — to investigate and resolve any disputed transactions or account balance discrepancies raised by players.
• Anti-money laundering (AML) monitoring — to detect and report unusual transaction patterns in accordance with applicable AML obligations.

gk440 does not sell, rent or trade your personal data. We share your information only in the following strictly limited circumstances:

• Payment processors — transaction reference data is shared with bKash, Nagad, Rocket or Upay solely to facilitate your deposit or withdrawal request.
• Identity verification partners — where KYC checks are required, identity document data may be shared with our verification service provider under strict confidentiality obligations.
• Game providers — anonymised gameplay data (such as bet counts and session duration) may be shared with our licensed game studio partners (including Pragmatic Play, Evolution Gaming and Spribe) for the purpose of game performance analytics only.
• Law enforcement and regulators — we will disclose personal data to competent authorities when required to do so by applicable law, court order or regulatory direction. We will notify you of such disclosure where we are legally permitted to do so.

gk440 uses the following categories of cookies and similar tracking technologies when you access the platform:

• Strictly necessary cookies — these are essential for the platform to function (e.g. session authentication, security tokens, language preference). They cannot be disabled without breaking core site functionality.
• Analytics cookies — we use anonymised session analytics to understand how players navigate gk440, which games are most popular and where platform improvements are needed. No personally identifiable information is included in analytics reports.
• Preference cookies — these remember your account settings (such as language selection and notification preferences) so you do not need to reconfigure them on every visit.

You can manage or disable non-essential cookies at any time through your browser or device settings. Please note that disabling strictly necessary cookies will impair your ability to log in to and use the gk440 platform. gk440 does not use third-party advertising cookies or cross-site tracking technologies.

gk440 retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil legal, regulatory and compliance obligations. Specifically: account registration data and transaction records are retained for a minimum of 5 years following account closure to comply with financial record-keeping requirements; KYC identity documents are retained for the period required by applicable anti-money laundering regulations; session and gameplay logs are retained for up to 12 months and then anonymised or deleted; marketing consent records are retained for the duration of your account plus 1 year after closure.

You may request deletion of your personal data by contacting our support team. We will action your request within 30 days, subject to any overriding legal obligations that require us to retain certain data for a specified minimum period. Where we are unable to delete data in full due to such obligations, we will inform you of what data is being retained, on what legal basis, and for how long.

As a gk440 player, you have the following rights in relation to your personal data:

• Right of access — you may request a copy of the personal data we hold about you.
• Right to rectification — you may request correction of inaccurate or incomplete personal data held about you.
• Right to erasure — you may request deletion of your personal data, subject to our legal retention obligations described in Clause 6.
• Right to restrict processing — in certain circumstances you may request that we limit how we process your data while a complaint or correction request is being resolved.
• Right to withdraw consent — where processing is based on consent (e.g. marketing messages), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the rights listed above, please contact the gk440 support team at [email protected], clearly stating the right you wish to exercise and the data concerned. We will acknowledge your request within 5 business days and aim to respond in full within 30 days. We may need to verify your identity before actioning a data rights request to ensure the security of your account.